Recent Why SERVPRO Posts

Better Information Eases Raleigh Mold Damage Management

4/17/2023 (Permalink)

Technician removing tile in a mold damaged bathroom SERVPRO technicians in Raleigh are trained and experienced in all phases of mold damage remediation.

Certified SERVPRO Technicians Tackle Mold Restoration Easily

Mold might have developed beneath the surface when you notice dark or brownish patches appearing on walls or ceiling panels. Other signs of trouble include materials like drywall swelling and crumbling at the slightest touch. You may have heard of people dealing with mold damage, but it is only when it develops in your Raleigh home that you get a clear idea of its full effects. 

When your Raleigh property has mold damage and requires remediation, you can get satisfactory results if you understand how and why it develops. Mold falls in the fungus family, and it contaminates any surfacae, provided the conditions it requires for growth are prevalent. These conditions include organic food sources and abundant moisture. These conditions allow microscopic spores that cannot be seen with the naked eye to sprout and start colonizing surfaces. Any remediation process must address the colonies on the surface and prevent new spores from germinating. SERVPRO provides the resources necessary to facilitate such steps.

Necessary mold remediation resources:

  • HEPA filtration equipment
  • Physical agitation equipment
  • Chemical agents
  • Cutting or drilling equipment

Mold colonies consist of the residues at the surface and the hyphae buried deep within materials. Mold also develops openly or within enclosed areas. With such variations in its development, abundant resources are necessary to facilitate remediation. Filtration devices help remove fine mold residues from different regions of a property. For instance, our SERVPRO technicians use HEPA filtered vacuum cleaners to dry clean structural surfaces and contents, removing fine residues and spores. The filters are also essential in addressing particulate matter released into the air during cleaning or demolition. An air filtration device layered with different types of filters and the High-Efficiency Particulate Absorbing filters helps restore indoor air quality after an incident of mold contamination.

Physical Solutions to Fight Mold

Unlike other forms of contamination, mold involves significant physical changes such as debris from the colonies accumulating on surfaces and physical material deterioration when mold consumes them to fuel its development. The physical aspects of the problem require physical solutions such as cutting away deteriorated materials from the structure.

Typical materials to remove:

  • Carpets and pad
  • Drywall
  • Wallpaper

Removal is usually necessary when an affected material is organic and porous since hyphae penetrate deep into its core, where even the most aggressive cleaning processes cannot significantly impact the outcome. During removal, drilling or cutting materials helps limit unnecessary damage, debris, and time wastage. Our SERVPRO crews have various tools, including drills, circular saws, pry bars, and rubber hammers, to tackle the tasks necessary for physical material removal.   

Another critical aspect of mold remediation is using chemical products to help manage soils or stop microbial growth processes. Chemical agents are also helpful in combating odors that develop in contents or structural areas affected by mold contamination. When addressing mold, it is essential to pick the right class of chemical agents. Generally, antimicrobial products should be good enough. However, a special category of products such as sporicides or disinfectants may be necessary when addressing specific challenges. For example, after wet cleaning surfaces, our SERVPRO technicians must take steps to ensure any residue moisture does not prompt the rapid growth of new mold colonies. Using a cleaning product with antimicrobial properties or applying such a product after cleaning helps delay growth. 

SERVPRO of East Raleigh / Zebulon is well equipped to handle mold damage. You can call us at (919) 250-0455. We can manage any incident at your property "Like it never even happened."

Raleigh Homeowners Trust SERVPRO with Mold Remediation

3/13/2023 (Permalink)

drawing of HEPA filtration stream SERVPRO AMRT technicians utilize HEPA filtration to improve IAQ during mold remediation in Raleigh homes

SERVPRO Mold Remediation is Quick and Efficient in Raleigh Homes  

Mold remediation of your Raleigh home needs professionals like SERVPRO, who have the training, tools, and experience to do the job safely and efficiently. The primary objective of mold remediation is to prevent the release of mold spores, fragments, and dust from surfaces, causing cross-contamination.

SERVPRO techs follow the IICRC S520 guidelines during the mold remediation of your Raleigh home to ensure a high standard of safety and efficacy. We develop a restoration strategy that not only addresses the present contamination but also reduces the chances of future infestations.

Role of Air Filtration Devices in Mold Removal

Air filtration devices (AFDs) are essential in mold removal by capturing airborne mold spores and preventing them from spreading to other areas. SERVPRO mold specialists use HEPA (High-Efficiency Particulate Air) filters for effective mold remediation, as they can remove particles as small as 0.3 microns with an efficiency of 99.97%.

Apart from using the AFDs, SERVPRO techs also establish proper airflow and exchange rates to minimize spores from spreading to unaffected areas and to ensure the safety of the remediation workers. Techs use negative air pressure, where the air is drawn out of the contaminated area and filtered through HEPA filters before being discharged outside or through other means of air exchange, such as natural ventilation or air scrubbers.

The specific airflow and exchange rates depend on the size of the area being remediated and the extent of the contamination. That said, SERVPRO techs usually carry out a minimum of four air changes per hour.

Vacuum Systems Used During Mold Removal

Apart from the HEPA-equipped vacuum systems, SERVPRO techs use the following types of vacuum systems recommended by the IICRC during mold remediation:

  • High-filtration vacuums
  • Standard wet-dry canister vacuums
  • Exterior-venting vacuum systems

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455 for fast and efficient service.

SERVPRO can Help You Remediate Mold in Your Raleigh House

9/12/2022 (Permalink)

SERVPRO if you suspect mold in your home, give us a call sign Mold remediation for your home is a job for SERVPRO. We are here 24/7 365 days a year.

Mold Remediation in Raleigh Requires Specialists

Mold damage is a secondary indication of water damage in your house, a situation that poses huge risks to its structural integrity and the items in it. Humidity and moisture are what mold thrives on; the mold spores need to float around and settle on an area with enough moisture to grow and spread. Taking long to contact a restoration service makes the damages extensive, and the restoration cost is higher.

To take the worries off the minds of the property owners, SERVPRO has a team dedicated to performing mold remediation in Raleigh with the highest level of efficiency possible. Our initial process involves using portable pumps to extract standing water or wet/dry vacuums when the amount of water is not so much. This enables us to conduct a faster drying process that halts the spread of the damage and speeds up the remediation process. Our job is to dry the wet structures and contents well.

SERVPRO has learned through many years of experience that the major factors that elevate the chances of a mold infestation in a household are:

  • Leakages in home appliances.
  • A broken pipe in the plumbing system.
  • Occurrence of a flood.
  • Leakages from the roof.
  • A sewer backup.

SERVPRO is sure to contain the infested areas by erecting barriers such as plastic sheeting to avoid the spread of spores to other sites. Maintenance of negative air pressure in the area guarantees containment as our HEPA air filters work to filter out the fungus spores that would otherwise spread to other areas through the HVAC and ventilation systems.

SERVPRO is well connected with indoor air quality (IAQ) experts, environmental hygienists, and mold testers responsible for testing the type and the amount of mold left in the house after the remediation process. These authorities give the green light if your home is safe for moving back in.

To get ahead of a mold infestation in your house, contact SERVPRO of East Raleigh / Zebulon at (919) 250-0455 for a swift and efficient remediation process. We’re Faster To Any Size Disaster.

Fire Damage Restoration in Raleigh Happens Fast with SERVPRO

8/12/2022 (Permalink)

SERVPRO team at a job-site Fire damage restoration for your home is a job for SERVPRO. We are ready at a moment's notice.

Dissolving Residues During Fire Damage Restoration 

Residues and soils that are not loose particles must be dissolved during fire damage restoration of your Raleigh home. SERVPRO techs use EPA-approved solvents to loosen the bonds between soils and surfaces, allowing them to be suspended. 

SERVPRO techs use water-based and solvent-based solutions to clean residues during fire damage restoration of your Raleigh home. We also perform a pre-test to ensure that the cleaning agent does not cause any damage to the surface. As the techs suspend the soils in the cleaning solution, it is rinsed or extracted from the surface.               

Steps to Dissolve Soils During House Fire Cleanup

SERVPRO techs use three steps to dissolve soils during the restoration of your Raleigh home-

  • Wash: During this step, the SERVPRO techs apply a cleaning agent to the surface and agitate it to penetrate and loosen the soils. Once the residues are dislodged, they dissolve or suspend in the cleaning agent. 
  • Rinse: It is a step of removing the residues using a cleaning agent. The techs use pressure, agitation, or absorption to penetrate and extract the cleaning agent containing the residues.
  • Dry: Drying is the final step of wet cleaning. SERVPRO techs remove all the water or solvent from the material during this step. Air movement, controlling humidity, and temperature can accelerate the drying rate. If the restorers don't remove the solvents completely, they can cause potential secondary damage. 

SERVPRO's restoration team aims to restore your home "Like it never even happened." Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455 to talk to our restoration experts; we are available 24/7.

Raleigh Trusts SERVPRO with Mold Remediation

8/12/2022 (Permalink)

SERVPRO mold sign SERVPRO mold remediation technicians have the training and experience for every phase. We are here to help 24/7 365 days a year.

The Role of Negative Air Pressure in Mold Abatement

One of the most critical aspects of professional mold remediation in your Raleigh home is preventing the spread of airborne spores. Professionals like SERVPRO are experts at establishing containment barriers that prevent the spread of mold spores during the remediation process.     

SERVPRO techs establish negative air pressure during the mold remediation in your Raleigh home using equipment called the negative air machines (NAMs). The goal is to establish a pressure differential between the affected and unaffected areas of the building. The negative pressure inside the contaminated area allows techs to control the airflow into and from the area to undamaged parts of the structure.   

Air Moving Devices for Mold Damage Restoration

The air moving devices that SERVPRO techs use in Mold Remediation in Raleigh are fitted with filters to remove dust, mold spores, and other microbial particles from the air leaving the affected area. These devices are often called air filtration devices or AFDs and contain the following three filters-

  • Primary filter
  • Secondary filter, and
  • HEPA filter

As the air moves progressively through primary and secondary filters as it leaves the containment area, larger particles and dust get trapped. The HEPA filter is the final barrier that traps the microscopic spores and smaller fungal fragments. 

SERVPRO techs ensure that filters used in the AFDs are periodically checked for any integrity breaches and installed according to the manufacturer's instructions. In most situations, the air from the HEPA AFD is exhausted outside the building to minimize the chances of cross-contamination. 

Mold damage can spread if you are not proactive in its mitigation. Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455, and we can help to remove the infestations safely.

Mold Remediation in Raleigh is Easier with Experts in Charge

4/30/2022 (Permalink)

bathroom mold Mold mediation is no DIY project. SERVPRO will be on-site within 4 hours of the initial call. Call now!

SERVPRO is Fully Equipped to Tackle Mold Damage in Your Raleigh House

Mold is a scare to property owners. It causes ugly sites and bad odors and can cause health effects. The remediation process should commence as fast as possible once you locate mold in your house.

SERVPRO is the service provider to get into contact with when you need to perform mold remediation in your Raleigh residence. We are well trained and equipped to remediate the mold. Our process is as follows:

  • Damage assessment
  • Containment
  • Removal of mold and infested materials
  • Cleaning contents

Damage assessment

Upon arrival, our SERVPRO technicians can inspect the house and carry out a full assessment to gauge the level of the damage in the building and the contents therein. This helps us to determine the strategy we can assume in restoration and determine what parts and materials need repairs or replacement.


We can use infrared cameras and moisture meters to check for moisture in materials. Our SERVPRO team can erect plastic sheeting on the affected area to avoid contamination of unaffected areas. We can also use air filtration devices to establish negative air pressure within the contained area. This air filtration equipment pulls contaminated air from the affected space through several filters and discharges the freshly filtered air it the exterior or interior space of a building.

Removal of mold and infested materials

We can remediate the mold by cleaning it off from the non-porous materials. We can remove and discard the moldy porous materials. We use HEPA vacuums to remove loose mold fragments.

Cleaning and sanitization

Our SERVPRO team can use industrial cleaners to clean the affected parts of the building and the affected items. We can use damp wiping and HEPA vacuums to remove spores that might have settled on materials before applying antimicrobials to prevent further mold growth. We also apply deodorizers to remove the acrid smell left behind.

SERVPRO of East Raleigh / Zebulon is fully dedicated to the remediation of mold for property owners to make it “Like it never even happened.” Contact us at (919) 250-0455.

Need Mold Removal Companies in Raleigh – Call SERVPRO

2/10/2022 (Permalink)

SERVPRO tech outside a job site. SERVPRO mold remediation team will be on-site within 4 hours of the initial call. We are here to help 24/7 365 days a year.

Residents of Raleigh Want to Know How to Prevent Mold – SERVPRO Can Help

Mold can invade homes in Raleigh at any time of the year. As long as there are warm conditions, moisture, and food, mold spores can land on surfaces within our homes, with mold colonies forming in as little as 24 hours once the right conditions are in place. Many residents ask our professionals what the best way to prevent mold in our homes is?

SERVPRO mold removal companies in Raleigh and surrounding areas can inspect your home for mold infestations and perform mold mitigation action. We remove all signs of the mold in your home; however, contrary to what many companies advertise, mold can never be removed completely. Mold spores are floating in the air waiting for the right conditions.

Severe infestations may require controlled demolition, negative air rooms to prevent mold spores from being distributed to other areas of your home, and industry-approved mold removal processes. SERVPRO can inspect and recommend the best approach to follow in your situation.

Many residents ask our experts how to prevent recurring mold infestations. SERVPRO recommends the following approach to managing and controlling mold in your home or business:

  • Avoid moisture build up in your home
  • Ventilate rooms where high humidity exists, e.g., showers
  • Avoid wet clothes left in the washing machine for long periods
  • Mold can grow in plant soil, especially in damp rooms
  • Repair any leaks inside your home
  • Condensation on windows suggests too much humidity can lead to mold growth
  • Turn on dehumidifiers and AC if humidity levels are too high
  • Keep humidifiers and dehumidifiers clean
  • Ensure vapor barriers are secure, especially on basement walls

Our SERVPRO team can provide inspection of your home and make suggestions regarding mold control leading to a reduction of mold incidents.

Call SERVPRO of East Raleigh / Zebulon and nearby areas. We can help 24/7. Call (919) 250-0455.

Who Should Property Owners Contact for Fire Mitigation in Raleigh?

12/24/2021 (Permalink)

a fire damaged kitchen with soot covering everything Dealing with fire damage can be quite overwhelming. Contact our certified SERVPRO technicians to help you through this time.

They Should Call SERVPRO to Perform Fire Mitigation in Their Raleigh Homes

Homeowners can be unsure about where to begin following a tragic fire. However, they must act quickly because the fire's secondary effects instantly start. When the unthinkable happens, call SERVPRO to help you get your property back to normal promptly.

Our goal at SERVPRO is to make fire mitigation in Raleigh homes as painless as possible for our customers. We ensure that our customers get compensation by assisting them in documenting the damage and providing the necessary information to their insurance carrier.

Our SERVPRO restorers can clean the salvageable structures and contents using specialized skills and tools. Cleaning up a fire-damaged house involves removing debris, ash, and smoke residues. At times, the cleanup process reveals water damage. In that case, we dry affected structures. The outcome of the repair is determined by the severity of the damage. During a fire damage inspection, our restorers lookout for many things, including:

  • Preexisting damage
  • Damage caused by water
  • Smoke residues
  • Deterioration of building materials

Our Fire and Smoke Damage Restoration Technicians (FSRT) pretest damaged items to determine which restoration procedure can work best. We locate resides, identify them, and determine the type of surfaces that require cleaning. Our SERVPRO IICRC-certified technicians capture residues before removing them. We can use fluids and air to release and carry soils away. Fluids and air carry suspended particles with them upon contact. Dissolving and vacuuming are two techniques we can use to contact soils and carry them off for disposal. To clean the affected surfaces using the wall and all surface cleaner and a cloth. After cleaning, our specialists can deodorize your home.

After the flames have been extinguished, the secondary effects of fire begin to occur. To minimize damage and to ensure rapid fire mitigation, contact SERVPRO of East Raleigh / Zebulon at (919) 250-0455. We can make the fire loss seem "Like it never even happened."

Why Is Mold Damage Remediation in Raleigh Often Unsuccessful?

11/12/2021 (Permalink)

Mold on a white wall Mold damage in your home can be difficult, call SERVPRO of East Raleigh / Zebulon today.

Ensure mold inspection, remediations, and removal follow research-based protocols, why SERVPRO ranks highly among Raleigh mold specialist 

When homeowners in Raleigh need mold damage remediation, what should they look for in a contractor? Black mold removal companies who promise complete attic mold removal or permanent basement mold remediation might not be the best fit. Seek instead a mold remediation firm that also has a solid background in efficient water damage repairs and structural drying.

Why Consider Companies Offering Water Removal Services When Your Raleigh Home Needs Black Mold Damage Repairs?

The simple answer is that mold inspection nearly always reveals previous water damage and lingering moisture. Our crews are trained not only in the mold remediation protocols of the Environmental Protection Agency (EPA) but can also trace, mitigate, and remediate water damage that caused the mold infestation. Without a foundation in moisture management and elimination, mold problems will recur in your Raleigh home, which is why SERVPRO fits the bill.  

How Does Mold Take Hold in Your Home?

Mold spores are tiny and are always present both inside and outside your home. They cause few issues as long as excess moisture is unavailable. If burst pipes, roof leaks, or basement flooding are not resolved, the spores absorb the water and multiply. Claims to eradicate all mold and spores are not sustainable, which is why SERVPRO takes a more comprehensive approach.

What Does SERVPRO Focus On During Mold Remediation? 

The EPA protocol includes:

  • Finding and remedying the moisture problem
  • Locating the mold, black or other species
  • Containing the space with the infestation with 1.6 mil polypropylene and employing air scrubbing equipment that exhausts moldy airborne particles during remediation
  • Use of personal protective equipment (PPE) by SERVPRO workers
  • Mechanical removal of mold colonies by brushing, scraping, or specialized dry ice or soda blasting techniques
  • Clean up using HEPA filtered vacuums and wipedowns with EPA-registered cleaners and antimicrobials
  • Disposal of moldy materials following local hazardous waste rules

Long-term successful outcomes are why SERVPRO of East Raleigh / Zebulon adheres to the proven mold remediation procedures developed by the EPA. Call (919) 250-0455 to schedule an evaluation.

Where Does Flooding Affect Raleigh Homes the Worst?

10/30/2021 (Permalink)

SERVPRO logo Storm and flood damage restoration is a must when it comes to your property. SERVPRO will be on-site within 4 hours of the initial call.

Our fast restoration response helps Raleigh residences after devastating storm damage. 

Restoring homes and businesses after the severe weather Raleigh can experience often means preparing for substantial flood effects. We have a range of extraction tools to mitigate loss through water removal, including:

Attic Flooding and Roof Damage 

Because of the severe weather common to North Carolina, storm and flooding restoration for Raleigh homes is a frequent need. Roof damage, for example, can cripple the building’s envelope and ability to keep water from infiltrating the attic. As leading water restoration professionals, we have multiple extraction and drying tools for this confined space.

Basement Flooding and Foundation Degradation 

The basement level of your property is a convenient place for floodwater to collect when disasters strike. When your foundation battles hydrostatic pressure from groundwater or the immensity of flash flood power, this lower level of your home can become overwhelmed. We have submersible pump extractors to discharge water pooling here quickly.

Flooding in Crawlspaces Beneath the Main Floor 

The space below your home designed for access to your utilities can be another area likely to experience flooding in the lower-lying portions of the Greater Raleigh area. While extraction is one of the ways that we can quickly help, a long-term solution is crawlspace encapsulation to protect structural elements from floodwater exposure in the future.

Understanding the areas of your home that might experience flood damage can help you prepare for what your property might need after a disaster. Our SERVPRO of East Raleigh / Zebulon team is a leading restoration unit to provide mitigation and water removal services following flooding. Call us today at (919) 250-0455.

Effective Mold Removal Strategies in Raleigh Residences

10/11/2021 (Permalink)

SERVPRO mold picture Mold growth will start fast within the first 24 to 48 hours. SERVPRO mold remediation techs are trained and experienced in all phases you need.

Remediation adapts to each situation, making the choice of mold removal tactics vital for Raleigh properties. 

Because many portions of the year provide higher humidity conditions and the possibilities for flood damage, many area homes combat developing mold. With the experienced remediators on our team, we have become mold removal experts to help when you need it most.

Mold Inspections and Damage Assessments

It can be difficult to choose the appropriate mold remediation in Raleigh homes without first gathering credible information about the property's condition. Mold inspections provide insight into the spread of colonies and the impact of these organisms on the House.

Common Mold Removal Approaches for Raleigh Homes

There are multiple approaches for mold remediation that vary based on the affected materials and the severity of the situation. The right choice among these options impacts the total time of remediation and recovery. Some of these include:

  • Surface Treatment – Cleaning materials with antimicrobial or sporicidal products can eliminate light mold damage and act as a mold inhibiting agent for surfaces that have not shown colonization signs.
  • Media Blasting – Using certain media types like baking soda or sponges, highly pressurized air can eliminate surface mold concerns without causing harm to the underlying hosting material.
  • Surface Sanding – Using either hand sanding techniques or power sanders, our experienced technicians can remove the surface layer of mold-damaged materials to preserve the majority of this substrate.
  • Controlled Demolition – When other options have been exhausted or ruled insufficient, the suitable solution to remove active colonies against building materials in your home is to demolish this affected portion of the structure.

Clearing mold and microbial threats from your residence can be a considerable challenge without professional remediation by our SERVPRO of East Raleigh / Zebulon team. We can quickly reach damaged homes and businesses to help when you call (919) 250-0455.

Stormwater Removal from Your Raleigh Home is a Job for the Professionals

6/24/2021 (Permalink)

person walking in water damaged home; standing water on floor Storms happen in our area. No worries! SERVPRO can totally restore your flooded home.

SERVPRO Helps Raleigh Homeowners in Stormwater Removal 

Stormwater removal from your Raleigh home is the first step to deal with the aftermath of a storm. SERVPRO technicians use state-of-the-art water removal equipment such as truck-mounted extractors and different kinds of pumps to get the job done.

Once the SERVPRO technicians are done with the stormwater removal from your Raleigh home, the next step is to ensure that the structure and its contents are dried as fast as possible. To attain fast drying during water cleanup, SERVPRO technicians often establish a 'drying goal.' The drying goal that SERVPRO technicians institute often includes the following information:

  • Moisture content readings from dry, unaffected areas
  • Moisture reading (in percentage) for wood material
  • Moisture reading (in points) for non-wood material

How SERVPRO Technicians Set Drying Goals During Water Damage Repairs of Your Storm Damaged Raleigh Home?

The water damage restoration technicians establish the drying goal at your Raleigh home in one of the following ways:

  • Establish the dry standard-A dry standard is the moisture content of the dry unaffected area. SERVPRO techs consider a surface dry if the moisture content of the surface in the affected area reaches the same level as the dry standard. 
  • Use equilibrium moisture content (EMC)-It is the condition where the moisture content of a material is stabilized with relative humidity and temperature. At EMC, a substance neither losses nor absorbs moisture. 

Technicians use moisture measurements to determine whether their drying goal is being met according to the dry standard or EMC set in the drying goal.

Call SERVPRO of East Raleigh / Zebulon at (919) 250-0455 for round-the-clock service.

Can Wet Areas of a Raleigh Property Cause Water Damage?

4/18/2021 (Permalink)

a puddle on wooden floor Water can quickly deteriorate the contents and structure of your home. Team SERVPRO can help with remediation services. We are standing by 24/7.

SERVPRO is the Leading Company for Water Damage Restoration in Raleigh

Raleigh was purpose-built as the state capital for North Carolina. The region is one of the historic capitals of the US with buildings dating back to the 18th century that are open to the public for historical tours and education. Raleigh was a centerpoint for much of the secessionist forces during the American Revolutionary War and was earmarked as the potential capital of the United States should the Unionists be defeated. Today, it is a center for education with its several institutions making up one third of "the research triangle" which specializes in pharmaceutical and medical research. Walking around Raleigh greets the visitor to some of the South's most impressive architecture, not least the Capitol State Building which was constructed in 1840 and designed in the Gothic Revival style.

Much of the tourist attractions around Raleigh focus on its history through the last three-hundred years. The North Carolina Museum of History, for example, is a striking example of brutalist architecture and holds affiliations with the Smithsonian. The Yates Mill is a piece of living agricultural history and is the last of its kind in the South dating back to 1756. Modern entertainment centers include the Dorton Arena which was originally built as a trading hub for local agriculture before converting into a fully-fledged live music concert hall. Just around the corner is the charming, and aptly named, Little Theater that has an outdoor amphitheatre for summer shows. The downtown district in Raleigh North Carolina is a vibrant and bubbling place with contemporary cuisine, bars and entertainment where guests can experience that legendary southern hospitality.

  • Foodies can find a home at some of Raleigh's finest eateries and shops. Oak City Coffee stocks superb South American beans while the Videri Chocolate factory is must-see for vacationers. Winding down with some excellent contemporary southern cuisine is best enjoyed at Poole's Downtown Diner, run by the Award-winning head chef, Ashley Christensen
  • Some of Raleigh's leading landmarks are its stately homes. The Executive Mansion has housed 28 North Carolina Governors since its construction in 1890. The Mordecai house is the oldest in the city and listed with the National Register of Historic Places while the Pope house is a museum dedicated to Dr Manassa Thomas Pope lived and ran for North Carolina governor during the Jim-Crow period.
  • The great outdoors is plentiful in this corner of the United States and visitors can take a trip to the State's educational forest, where tours cover the conservation and preservation of forestry, wildlife and lakes. The Raulston Arboretum and the William B Umstead State Park are also highlighted with the former housing over 6,500 plants.

SERVPRO Can Dry your Raleigh Home Quickly to Reduce Water Damage Expense

In most water restoration situations, water intrusion is confined to one area of the home. This fact does not make drying any less urgent but can often make the process more manageable for technicians and allow homeowners to stay on the property.

SERVPRO conducts:

  • Water removal services
  • Water damage repairs
  • Water damage restoration

Efficient drying in one part of the home relies on establishing drying zones. Drying zones allow technicians to concentrate equipment on a particular area that is usually sealed off from other areas. Greater control over temperature, airflow and humidity usually results in faster drying times and less damage.

  • Drying zones are created by sealing off wet areas sometimes by blocking entrances or erecting plastic sheeting.
  • Dehumidifiers are more effective in sealed drying zones since the low grain per pound (GPP) moisture in air is not diluted by exterior ventilation.
  • These zones can expand across several rooms by daisy-chaining the relevant equipment. 

Water technicians can help residents avoid costly damages. Contact SERVPRO of East Raleigh / Zebulon for water damage restoration at (919) 250-0455.

Whom Should Property Owners Rely on When Fire Damage Occurs in Raleigh Property?

2/19/2021 (Permalink)

SERVPRO vehicle with equipment If you need a company you can trust, call SERVPRO today for any of your water or fire damage remediation needs.

SERVPRO Technicians are Certified and Have Decades of Experience in Handling Fire Damage in Raleigh Homes

A fire can threaten the sense of security of your family. It would be best if you did not try to remediate the fire damage yourself. It is better to hire fire restoration professionals since they have the experience required to observe the right restoration process to return your residence to its normal condition. 

The technicians at SERVPRO use specific processes when restoring a home after a fire loss. When you call us to perform fire damage restoration in your Raleigh residence, we can take the following steps: 

  • Confirm that your home is stabilized and ready to enter – Our technicians can check for structural damage signs that compromise the house.
  • Reduce damage – We can clean the surfaces that have smoke residues properly to minimize the damage.
  • Remove debris – We can remove all debris so that it does not affect the restoration process. Removing the debris also reduces airborne odors.
  • Remove any possessions ruined beyond repair and those that are not damaged to prevent them from being contaminated further.
  • Remove excess water and dry damp surfaces – We can use wet/dry vacuums, air movers, and dehumidifiers to dry wet surfaces. 
  • Deep cleaning, deodorizing, and removing stains – Our technicians can use air scrubbers to deodorize your home and clean the air. They bring in the air and pass it through several filters to eliminate any particulates and contaminants.

When you need fire restoration services, call SERVPRO of East Raleigh / Zebulon at (919) 250-0455. Our team can help you to repair your home quickly.

SERVPRO Assists Local Raleigh Property Owners Needing Fire Damage Restoration

1/13/2021 (Permalink)

Fire damage in kitchen Fire damage of any size is no DIY project. Call the pros at SERVPRO. Their technicians are IICRC certified and trained for all size fires.

Raleigh Residences Benefit From Professional Fire Damage Restoration

Raleigh, also known as the "City of Oaks" due to many oak trees in the area, has a long history compared to many cities of a similar size in the U.S. The town, named for Sir Walter Raleigh, was established in 1788, although he had never set foot in the area and had died in the early 1600s. Sir Raleigh sponsored two attempted settlements in North Carolina, including the mysterious Roanoke Colony. The first settlement failed due to a lack of planning for supplies and poor relationships with the local Native American tribes. The second attempt at establishing an English colony went even worse when the entire population of 121 colonists disappeared without a clue as to what happened. Their fate remains unknown in the present, and the mystery has inspired several books, movies, and television shows such as "American Horror Story: Roanoke."

History Still Stands in Raleigh

Downtown Raleigh has the oldest standing house in the state that also happens to be the birthplace of the 17th President of the United States, Andrew Johnson. The house, known as the Mordecai House, is small and kept historically accurate for tours. 

Yates Mill is still in operational order and stands as the last functioning water-powered gristmill in Wake County. The mill had stood since the 18th century and underwent a full restoration when it and the surrounding land got developed as a 174-acre park. 

Just south of the Mordecai House is the area of the town known as Historic Oakwood. This neighborhood, located in downtown Raleigh, has a listing on the National Register of Historic Places. Along with Oakwood Cemetery, this area has a host of unique houses with Victorian-era architectural styles to view, including: 

  • Second Empire
  • Queen Anne
  • Italianate

Chavis Park dedicated 100 years after the death of its namesake. The park, designed by G. Robert Derick, who was a National Park Service landscape architect. Along with paths, bridges, and a rustic look, the park also has a vintage Allan Herschell carousel, a pool, a bathhouse, and places for visitors to have picnics. The carousel features a working Wurlitzer 146A band organ, oil paintings of waterfalls, and other natural scenes on the cylinder, and has thirty-six jumping, hand-carved, hand-painted horses. The park got named in honor of John Chavis, who lived from 1763-1838. He was a free Black educator and later became a Presbyterian minister. He became the first African American to graduate with a degree from college. He saw the need for blacks to access educational facilities and founded a private school that accepted students of any ethnic background. In 1802, Chavis applied for his freeman's papers, and the court ruled in his favor that he should receive them. 

As a genuinely free man with his freeman's papers, Chavis established his Raleigh congregation. Both blacks and whites were welcome to attend services even though some of the attendees were current slaveowners. He put advertisements in the local Ralegh newspaper to encourage enrollment in his school. He saw no reason black and white children could not learn together in classrooms; however, some parents complained about this arrangement. He switched to separating the kids and teaching one group in the morning and one group at night. Students learned a classical education, including studying Latin and Greek. The school became known as one of the best in the state of North Carolina, and prominent Southern families sent their children to it, including: 

  • Priestly H. Mangum, brother of Senator Willie P. Mangum
  • Archibald E. Henderson, son of Chief Justice Henderson; 
  • Governor Charles Manly
  • Dr. James L. Wortham
  • Abraham Rencher, Minister of Portugal and Territorial Governor of New Mexico

Although Andrew Jackson hailed from Raleigh, Chavis held an immense dislike for Jackson's administration's policies. To uphold his position as a freeman, he often had one public opinion. He quietly confided what his true feelings were about matters privately to friends, so his personal views did not take away from the good his school and church contributed to the community. After the Turner Slave Rebellion in 1837, the pro-slave states quickly enacted laws that forbade both indentured and free blacks to preach, thus ending the career Chavis had devoted much to his life. In June 1838, Chavis died, and it is still unclear about the circumstances surrounding his death, although investigators suspected foul play. 

Can Soot-Covered Items Get Saved Through Fire Damage Restoration in Raleigh Homes?

After a fire occurs in a Raleigh home, the first look before fire damage restoration services begin can seem overwhelming. When SERVPRO techs arrive, they view the same scene, but they see each part of the home's potential and the contents for cleaning and reuse. 

The technicians have a streamlined process for cleaning up the home in an organized fashion. It starts with removing the charred building materials with zero possibility of returning to a state where they can get reused in the home. Then outside the house, the techs scope to make sure exterior damages have no occurred and perform any needed temporary repairs to stop rain from entering the home. Stations where items get taken for cleaning outside the work area, is a typical setup. 

Several actions need to occur before the real cleaning begins, such as: 

  • Testing of residues to determine the type of smoke left behind
  • Determination of materials that make up the surfaces to ensure the best removal method gets chosen
  • Set up of containment to halt the spread of soot to other areas of the property

This attention to detail ensures that each restoration service performed has the best outcome. The techs always work with the mindset of saving property owners the cost of replacement for items whenever possible through SERVPRO's advanced cleaning applications. It is not unusual for multiple types of testing to get done before taking action.  

SERVPRO of East Raleigh / Zebulon at (919) 250-0455 supports the local community with fast action on any size needed fire damage restoration in Raleigh properties and make the damage to the home "Like it never even happened."

Ring in the New Year with the MASKuerade Ball

12/21/2020 (Permalink)

People in costume We look forward to seeing the community at the new Year MASKuerade Ball.

NC Vibes is sponsoring this end of the year event to give 2020 the sendoff it deserves. 

This event follows the standard guidelines of masquerade balls where participants dress in formal attire, complete with silk gloves, hats, and lavish masks (over the required masks to be in public.) This ball occurs at the Sheraton Raleigh Hotel. You can either participate in the full events of the evening with VIP tickets that begin at 8 PM with live entertainment, food, and drinks or join the general admission entering at 10 PM.

Those should be dressed to impress – as the best dressed will get recognized with a $100 gift certificate from Petale and a one-night stay at the Sheraton hotel here in Raleigh. Join in the fun on December 31st by reserving your place when you call (919) 834-9900.

Water damage mitigation can ruin the holiday season, but our SERVPRO of East Raleigh / Zebulon team can help with thorough water removal and drying approaches. Give us a call to help however you need at (919) 250-0455.

Take Part in a Magical and Delicious Evening in Raleigh

12/12/2020 (Permalink)

Chocolate creations Take some time to enjoy the sweet things in life.

Professional chocolatiers show you the tricks of the trade to make a delicious treat. 

On December 18th, 2020, from 7 PM to 8:30 PM, you and your partner can have an incredible date night experience making chocolate treats together. The event takes place at the Chocolate Boutique in Raleigh, on Honeycutt Rd. The event is 35.00 per participant, but many fun lessons and experiences make the night one-of-a-kind.

Each guest gets an education in the chocolate-making process, an alcoholic beverage, a dipped strawberry, and up to half a pound of chocolate to take with you when you go. Because of space and occupancy restrictions, you should reserve your spot as soon as possible by calling the Boutique at (919) 322-0960.

Nothing ruins a sweet time like the threat of mold growth in your home or business. We are one of the leading mold inspection companies in Raleigh, and our SERVPRO of East Raleigh / Zebulon can help with remediation and deodorization when microbial threats are found. Give us a call today at (919) 250-0455.

Why do Raleigh Homeowners Need a Mold Remediation Company that Understands Air Filtration?

10/13/2020 (Permalink)

mold growing on wall For mold remediation, you can rely on SERVPRO of East Raleigh / Zebulon at (919) 250-0455.

Raleigh Homeowners Need Mold Remediation That Does Not Let Spores Escape

No one in Raleigh wants to deal with fungus growing in their home. Unfortunately, for many homeowners, the occasional outbreak of mold is a fact of life. Thankfully SERVPRO of East Raleigh / Zebulon is available 24 hours to deal with fungal growth and restore your home “Like it never even happened.”

To understand why homeowners in Raleigh need a mold remediation company that understands air filtration, we must first understand how mold travels and why it is difficult to capture.

What are mold spores, and how do they travel?
When you see a patch of mold growing in your house, that is the mycelium. Mycelium is a collection of thread-like mold cells. But how does mycelium grow in your home? The answer is that mold spores migrate from one mycelium to another place in your home and propagate there.

Mycelium releases mold spores, which are tiny enough to travel on air currents. They drift through your home, setting on all kinds of surfaces. If the surface happens to have an organic substance the fungus can use as a food source, such as wallpaper and enough moisture, the spores can start forming a new mycelium. The spores generate hyphae (the thread-like cells), which absorb nutrients and allow the mold to grow.

How do you know mold spores are present?
SERVPRO customers sometimes ask us how they can know there is mold in their home. There are certain signs of mold growth, such as patches of decay or a musty smell. However, when it comes to mold spores, they are always present:

    •    Mold spores are naturally-occurring and can drift into your house any time.
    •    If you live near or visit farmland or an area with lots of vegetation, even more spores can drift in through the window or hitch a ride on your clothes
    •    There are more mold spores around on days with high humidity or after heavy rainfall

Why is it so hard to stop mold spores?
Mold spores are microscopic – they are smaller than pollen and narrower than a human hair. That means you cannot see them, and you cannot simply round them up and put them outside. Because mold is naturally-occurring, spores are drifting in and out of your home all the time.

SERVPRO advertises mold remediation rather than mold removal because we know that it is impossible to stop mold spores from entering your home and finding places to grow. However, although we cannot eliminate mold, there are many things we can do during remediation to reduce the number of spores.

What is the role of air filtration in mold remediation?
Proper air filtration can catch mold spores and stop them from re-entering your home. To catch mold spores, we use genuine HEPA filters. HEPA stands for High-Efficiency Particulate Air, and to be a true HEPA filter, it must capture 99.7% of particulates that are 0.3 microns or larger. Because most mold spores are between 3 – 100 microns in size, HEPA filters can trap them.

What equipment does SERVPRO use for air filtration?
Before we begin air filtration, we set up containment around the affected area, using plastic sheeting and duct tape. This keeps mold spores confined to that area so they cannot drift away. Then, we start filtering them out of the air using a combination of:

    •    Air scrubbers, which are air filtration devices designed to trap mold spores and other contaminants in their filters
    •    Negative air machines, which are air scrubbers with ducting attached to vent the contaminated air outside your home, and create negative air pressure so spores cannot escape
    •    Hepa vacuums, which we use to vacuum loose mold from hard surfaces?

What is the role of activated carbon filters?
Many air scrubbers have activated carbon filters fitted alongside their HEPA filters. Activated carbon is treated to make it more porous than regular carbon, which lets it trap more particles. The remediation industry uses activated carbon to trap:
    •    Mold spores
    •    Smoke particles
    •    Chemical particles

Is there a way to reduce the risk of the mold coming back?
Good air filtration helps us remove mold particles during remediation, which reduces the risk of a recurrence because there are fewer spores around. However, because the spores are naturally-occurring, we cannot prevent them from re-entering your home. The best thing is to make sure your home is not a hospitable breeding ground for them:

    •    We will dry the area with dehumidifiers and air movers before we leave
    •    We recommend you run dehumidifiers in your home to lower humidity
    •    Don't allow moisture to build up in your home – deal with leaks or spills immediately. Powerful air filtration removes more spores and leaves your home smelling better, too.

For mold remediation, you can rely on call SERVPRO of East Raleigh / Zebulon at (919) 250-0455.

What Services Does SERVPRO Provide After Disasters?

8/14/2020 (Permalink)

SERVPRO Equipment and technicians No matter when you make the call, we have technicians who can assist you.

Emergencies can take many shapes, and our team of professionals can help to steer your damaged property back to preloss condition. 

There are thousands of homes and businesses depending on us in the greater Raleigh area. We are a locally owned and operated facility, meaning that all of our technicians and administration professionals share these communities with you. We consider the help that we provide in your time of need the same as we would do for any of our neighbors. We are a full-service restoration and recovery team, meaning that along with experienced technicians to help with cleaning, extraction, and other restorative efforts, we also have a full team of residential and commercial contractors.


There is often a proposed 48-hour window to restore and recover Raleigh homes and businesses after a water loss incident first begins. The challenge with this finite timeline is reducing the spread and migration of these loss effects so that greater areas of your property do not fall victim to saturation, structural deterioration, and other secondary effects like microbial growth. We strive to be fast to any emergency that threatens your home, and our readiness for these emergencies can preserve as much of this initial critical window as possible.

What Mitigation Steps Can Help After a Water Emergency? 

Mitigation is one of the hearts of restoring a water damaged Raleigh home. These initial steps taken shortly after our technicians first arrive on the scene work to stop the migration of water throughout the property and address present concerns such as standing water in the home. Some of the critical mitigation steps that we take include:

  • Extraction
  • Controlled Demolition
  • Content Management and Inventory Solutions

Is Reconstruction Necessary After Drying? 

The drying process can often be one of the most challenging elements of restoring at home after a water loss incident. Considering how far spread moisture can travel throughout your Raleigh residence or structure, it is not unlikely that some degree of repair or reconstruction might be necessary. Our contractors can help to identify weakened structural elements, discard these damaged materials, and replace them at the appropriate times.


With the varying degree of storm systems and winter weather effects that can damage homes and businesses throughout Raleigh, Zebulon, and other communities, we must be prepared for the physical damage the exteriors of these buildings can experience. An advantage of having residential and commercial contractors on our roster is that these professionals can mobilize along with our restoration technicians to provide real-time emergency services when necessary.

How Do You Efficiently Remove Standing Water? 

When structural breaches exist, flooding is not often far behind. One of the most significant obstacles with flood damage in Raleigh structures is standing water. This condition can absorb quickly into exposed flooring materials and wall systems, which can begin the deterioration process along with this saturation. Water removal is vital to protect these construction materials, and we use several machines for this:

  • Extractors 
  • Vacuums 
  • Drying Tools

Rebuilding and Cleaning After a Flood Loss 

Flooding can present substantial damage to the interior of your Raleigh property, which can often require the replacement of specific structural elements to return the structure to its original condition. Controlled demolition prepares areas for later reconstruction by removing compromised sheetrock, wood, and carpeting for replacement once mitigation steps complete.


We’re Faster To Any Size Disaster, and that's not just a slogan that can help win over some customers in Raleigh, Zebulon, or anywhere else that we serve. We understand that every moment that passes after you know about a disaster, the worse the effects and conditions in your property become. Because of this, we strive to stay ready for all of these emergencies with pre-stocked trailers and available technicians 24 hours a day.

What Can Our Team Do to Clean Up Immediately? 

Environmental and surface cleaning are vital efforts with fire damage recovery because the work area can be hazardous even after technicians arrive. This volatile environment is what makes DIY restoration such a risk. With the appropriate personal protective equipment and efficient machines and techniques, our SERVPRO team can help your Raleigh house be safer for the continued mitigation and restoration steps to come. These initial efforts to thoroughly clean the property include:

  • Surface Cleaning
  • Content Cleaning
  • Air Quality Control

What Restoration Steps Must Occur After a Fire? 

Soot removal can be a challenging effort for your fire-damaged Raleigh home. However, it is a necessary effort to reduce both health hazards, carcinogens, and acidic particles that can damage underlying materials. Many practices and products can address various types of smoke residues, including both wet and dry smokes, protein smoke, and even furnace puff backs. Addressing these concerns on surfaces involves numerous approaches, including soda blasting, emulsification, dissolving, and wipe cleaning with water-based chemical solvents.


Throughout Wake County, thousands of businesses depend on the fast and reliable response of our SERVPRO technicians whenever disasters strike. While many of these threats involve water and fire losses, we are prepared to handle even more challenging scenarios, including biohazard cleanup, air quality control, and flooding. Returning your Raleigh business to its original state is critical to get your doors open again to customers and expected profits.

What Solutions Keep Your Doors Open? 

It is always our priority to keep your doors open to allow your business to continue even in a limited capacity whenever possible. In many ways, this involves containment barriers and other equipment that can reduce cross-contamination while allowing our technicians to continually clean and restore your damaged Raleigh property.

What Products and Techniques Get Used to Clean Your Building Thoroughly?

Cleaning your Raleigh business does not always have to follow a disaster or emergency event. There are many instances, especially on the heels of a pandemic, where cleanliness and sanitary environments are more desirable than ever. Our program called Certified: SERVPRO Cleaned can provide a high level of efficiency in surface and content cleaning in high-traffic areas and wherever you deem attention necessary. This includes:

  • Applying Disinfectant
  • Surface Cleaning
  • Deodorization

Disasters can happen at any time, but our SERVPRO of East Raleigh / Zebulon team is always ready to help at (919) 250-0455.

What To Know About an Electronic Claims Service

6/11/2020 (Permalink)

Tablet and cel phone. SERVPRO offers an electronic claim service which can be beneficial

What To Know About an Electronic Claims Service

When you make an insurance claim after a flood or fire at your Willow Spring, NC, business it’s also important to work with one of your agent’s preferred restoration providers. Restoration services such as SERVPRO may offer an electronic claims system, which can be a beneficial tool for the agent working on your claim. This system can do the following:

1. It Can Be Accessed Remotely

One benefit of this system is that it can be accessed remotely. This will allow your insurance agent to be able to quickly get the information stored from any location where they may be working from. This way they don’t have to play phone tag with your restoration team to check progress, see a picture of the damaged space, or look up the damaged item inventory.

2. It Uses One Database Location

A variety of information may be needed when filing an insurance claim. Having an electronic service available can mean that all of this information can be compiled into a single database. This can save your agent valuable time when trying to locate necessary materials for your claim. Rather than playing phone tag or going through various files, they can simply look in the database for the relevant materials.

3. It Can Store a Variety of Information

Another benefit of this system is its ability to store a variety of information. These can include photographs of damage, itemized lists of affected office furniture and supplies, the repair plan, scans of relevant paperwork, and any progress reports made as repairs are completed. This means that no matter what type of information your agent may need, they have a central location to keep track of it.

The agent working on your Insurance claim may recommend a restoration service such as SERVPRO because they offer an electronic claims service which can be beneficial. This system can not only be accessed remotely, but it can also store a variety of information in a single location which can help save valuable time.

How To Prevent Mold Growth

5/12/2020 (Permalink)

Background of mold, sign that says ANYWHERE Mold spores are present almost everywhere

How To Prevent Mold Growth

Mold growth in your Knightdale, NC, business can be a major problem. Fortunately, with a little knowledge and preventive maintenance, you can help your facility remain mold-free.

Necessary Conditions
Although mold spores are present almost everywhere, there are a few conditions that must be met before mold can colonize an area. The following are three things that all mold needs to grow:

  • Food
  • Water
  • Warmth

Most indoor locations have many food sources and are warm enough for mold to thrive. Therefore, the main determinant in where mold can grow is the presence of moisture. Keeping your facility dry will go a long way toward preventing a mold infestation.

Common Locations
Common places to find mold growth include areas with high humidity, such as bathrooms and kitchens. However, there are some locations that are occasionally forgotten when checking for mold. Some overlooked places are the following:

  • Paper
  • HVAC systems
  • Ceiling tiles

Paper items are very good food sources for mold, so it is important to make sure document storage areas stay dry. Ceiling tiles are also prone to mold infestation because of their pulpy nature. Due to the high levels of condensation present, HVAC systems are ideal locations for mold to thrive. Be sure to check ductwork, drain pans, and other components for signs of growth. Clean the system regularly to prevent buildup of mold spores.

Preventive Measures
In addition to keeping your building dry and checking for signs of mold, there are a few other things you can do to decrease the chance of a mold infestation. Install a HEPA air purification system to decrease the number of mold spores present. Clean the building, including carpeting, thoroughly and regularly. Consider investing in mold-resistant paint, upholstery, and carpeting. Clean up any water damage as soon as possible because mold can begin to grow in as few as 24 hours.
Unfortunately, even the most conscientious business-owner's property can suffer mold growth. However, an experienced restoration company can help you get your commercial property back to normal quickly and safely.

Cleaning Shower Mold

3/29/2020 (Permalink)

Cleaning supplies. Wall with black mold To clean the mold in your shower, you will need a few items

Shower mold in your Shotwell, NC, home can be an unsightly mess. Fortunately, it is possible to remove the mold effectively.

Cleaning Supplies

To clean the mold in your shower, you will need a few items. You should gather up rubber gloves and cleaning cloths. If you will be working with tile, you will also need a brush for scrubbing. Toothbrushes are very good for cleaning grout. Additionally, you will need a cleaning solution. You can purchase a commercially-prepared mold cleaner, or you can make your own using one of the following materials:

  • Vinegar
  • Borax
  • Bleach

Bleach and Borax need to be mixed with water, but vinegar can be used undiluted. Bleach is the harshest of these cleaners, so you may want to save it for the toughest jobs.

Cleaning Process

The cleanup process for shower mold is fairly straightforward. First, vent the area so that you do not inhale any dangerous fumes. If possible, open a window and place a box fan facing outward on the sill. Then, spray the cleaning solution over the moldy area. You want to use enough cleaner to fully cover the mold but not so much that puddles form. Next, take a cloth to wipe the mold from smooth surfaces. Use the toothbrush to brush the mold from grout and caulking. If you cannot remove all the visible mold from the grout or caulking, you will need to replace it. Finally, rinse off any leftover cleaner and dry the area. Throw away your gloves and wash your clothes in hot water to prevent the spread of mold spores.
In many cases, homeowners can clean shower mold without professional assistance. However, if you feel overwhelmed, see large mold colonies or suspect your home has toxic black mold, you may choose to hire a certified restoration company. They can your get home back to normal quickly and safely.

How can I protect my business during an outbreak?

3/20/2020 (Permalink)

bilogical organizm highlighted in green with black bacgroud We can help you be proactive and sanitize your home or business.

How can I protect my business during an outbreak like Coronavirus?

With the recent outbreak of the Coronavirus, many people are scrambling to ensure their property is protected. There is a consistent rise in business owners/parents/caregivers interest to ensure that facilities are taking every precaution to prevent any widespread outbreaks. In this article, we will cover what  the Coronavirus is, how you can protect yourself, and how SERVPRO can provide assistance with cleaning and disinfection. 

So, What is the notorious Coronavirus and how does it spread? 

Coronaviruses are zoonotic, which means they are transmitted between animals and people. This virus can cause a variety of symptoms and can lead to a more serious prognosis when introduced to infants, the elderly, and those with weakened immune systems. Once transmitted to humans, other humans can spread the virus through respiration such as coughing and sneezing. 

How can I protect myself, my family, my employees, and my customers?

Pathogens can rarely be seen or detected with the naked eye; but surfaces, toys, furniture, door knobs, etc are often carriers for communicable disease. When it comes to decontaminating surfaces and airborne Infectious diseases, it’s important to call on a professional that is trained & certified in biohazard remediation including the disinfecting of infectious disease. Surface cleaning is not enough these days, and unfortunately the average consumer does not fully understand the products and the chemical components behind the products intended usage. So many products we use and are familiar with are not used properly, and thus get rendered ineffective which is not the case.

How can SERVPRO help during the Coronavirus?

SERVPRO of East Raleigh/Zebulon offers thorough cleaning and disinfection services for schools, hospitals, and commercial properties. We have a passion for the prevention of illness through proper cleaning and sanitization. Our crews are always ready to go in their PPE to ensure the buildings in our community are safe to enter. 

Our disinfectants & virucides are EPA, FDA, and OSHA compliant, they have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, to name a few. The CDC is recommending a labeled Hospital Grade disinfectant with claims against similar type organisms to COVID19. SERVPROXIDE has demonstrated effectiveness against viruses similar to COVID19 on hard non-porous surfaces. This product can be used against COVID19 when used in accordance with the directions for use against Norovirus Feline Calicivirus** and Canine Parvovirus, Strain Cornell-780916, ATCC VR-2016** on hard, non-porous surfaces. In addition, SERVPROXIDE currently has EPA approved claims for Feline Coronavirus (Strain WSU 79-1683, ATCC VR 989**) and Canine Coronavirus (Strain 1-71, ATCC VR-809**). More product specific information can be obtained on the TDS & SDS.

Call SERVPRO of East Raleigh/Zebulon today to ensure you have a proper disease control prevention strategy moving forward to help support a healthy and safe atmosphere. (919) 250-0455

We are Cleaning Experts

3/18/2020 (Permalink)

organisms floating with the words in orange reading "here to help" We can help you take preventative measures for your home or business.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, we can help!

5 Ways SERVPRO Can Help You After a Disaster

1/23/2020 (Permalink)

Business Communication Connection People Concept Did you know that we are a Preferred Vendor for many insurance companies

5 Top Reasons SERVPRO Is Recommended for Restoration

After a disaster at your Knightdale, NC, company your insurance adjuster may recommend you contact SERVPRO for restoration. They are a preferred vendor for a number of insurance providers for several reasons. Here are the top five.

1. Quick Response Time

Choosing a local preferred restoration company can mean there’s a quick response time when a disaster occurs. All the equipment needed for most restorations should already be available allowing them to get to work as quickly as possible.

2. Ability to Pretest

Many restoration crews will have the ability to pretest for damage which can help the same time and money. This process is usually used after a fire but swabbing with a chemical pad and using the results to determine if and how much smoke damage has occurred.

3. Electronic Inventory System

Another reason your insurance adjuster may recommend SERVPRO is that their electronic claims system can help make it easier to document damage and repairs. This system can be used to keep track of itemized lists and photographs, as well as a restoration progress report.

4. Can Repair Various Damage Types

When it comes to a disaster you may find you have to make an insurance claim for several damage types. A restoration company is often trained to deal with various damage, including flooding, mold, fire and storm issues.

5. Quality Results

Working with a preferred vendor can help ensure quality results. These vendors have to meet 21 separate guidelines which have been set in place to help achieve a job done to an industry standards best.
Your insurance adjuster may recommend a restoration team such as SERVPRO for several reasons. They have a quick response time, the training to handle various damage types, and the ability to pretest for damage. They also have a useful electronic claims system. Working with them can help ensure quality results after repairs.

FAQ About Mold

11/27/2019 (Permalink)

Mold spores exist around us virtually everywhere and are essentially harmless

Frequently Asked Questions About Mold

Almost everyone has seen mold at some point in their lives. Mold is often seen on bread; however, it’s also common to find mold underneath and behind wet areas such as sinks, refrigerators and air conditioning units. Mold thrives on moisture which is why it’s common to see active mold growth near sources of water. Here are some additional answers to frequently asked questions about mold.

How Can I Control Mold?

Individuals often feel helpless when they find mold in their Eagle Rock, NC, home. Fortunately, mold can be controlled in your home with the following tips:

Decrease the humidity in your home to below 60%. You can use an instrument, called a hygrometer, to measure if you have high humidity.
Dry wet areas immediately or at least within 24-48 hours.
Fix leaks around windows and doors.
Add insulation to exterior walls and windows to reduce condensation.
Have a professional check your heating and cooling system. Your system should be properly sized and maintained in order to remove moisture from the air.

What is Mold?

Mold is classified as a fungus because it’s main source of energy doesn’t come from the sun. Mold growth begins when fungi, such as mold and mushrooms, feed off of nutrients from other sources. Mold spores exist around us virtually everywhere and are essentially harmless. Unfortunately, when mold spores attach to a wet spot they can grow into dangerous levels and cause water damage.

When Should I Consult a Professional?

It can be tempting to feel like you can take care of mold on your own; however, mold remediation specialists have the training and equipment necessary to properly restore your home to safe conditions. If you find any signs of mold in your home, contact a specialist. They have the proper knowledge and tools to safely contain, filter, remove and clean the mold in your home.
Understanding what mold growth is and how you can prevent it is important. Remediation and restoration are possible with the help of a mold remediation specialist.

5 Locations Mold Can Grow in Your Home

9/25/2019 (Permalink)

Attics are another area where mold growth may be found

5 Locations Mold Can Grow in Your Home

Discovering mold damage in your Shotwell, NC, home can feel overwhelming. Especially if you're not entirely sure where the problem may be located. Here are five locations that many local mold remediation professionals recommend looking for the problem.

1. Basements

The basement can be one of the most common places to find mold as they are often dark and somewhat damp. Fortunately, there are many steps you can take to protect your basement from these problems, such as the installation of a sump pump.

2. Kitchen

The kitchen area can also be a location where mold or mildew growth can be found. If you believe there may be an issue in your kitchen it's best to check areas such as under the sink, or behind a refrigeration unit first as both of these may be areas of potential water damage.

3. Bathrooms

Because bathrooms are often areas of high humidity it's not uncommon to find mold damage in these locations. One mitigation step you can take is to run a fan anytime you take a bath or shower to help cut down on humidity levels.

4. Attics

Attics are another area where mold growth may be found, as a leak in the roof can lead to the creation of damp areas. This is why it's important to deal with any roof damage as soon as it occurs.

5. Ventilation

Mold can also find its way into ventilation units such as the air conditioners. If you believe this may be the case a professional can perform a test to confirm. The ventilation unit will then needs to be dismantled and thoroughly cleaned.
In many cases mold damage, can be found in dark areas of high humidity such as basements, attics, kitchens, bathrooms, and even in ventilation. Fortunately, mold remediation professionals have the tools and experience needed to deal with such problems. If you have any questions these professionals may be able to help.

How To Prevent Mold Growth In Your Building

7/29/2019 (Permalink)

Fix plumbing leaks quickly

How To Prevent Mold Growth In Your Building

A mold infestation can shut down your commercial building and lead to expensive damage and lost profits. Mold can appear in a variety of locations throughout your property, including:

  • Carpet
  • Electrical equipment
  • Air ducts
  • Paper
  • Ceiling tiles
  • Cavity walls

However, there are mold prevention techniques you can use. Since mold thrives in moist conditions, limiting water damage to your building is the key to reducing mold growth.

Stop Water Leaks

Water leaks are a common source of mold. You should regularly check your building for excess water. Pay especially close attention to the roof and HVAC system. Any identified leaks should be dealt with immediately to prevent the mold from spreading.

Any items that have been damaged by water leaks need to be cleaned and dried immediately. Some wet items, including ceiling tiles, may have to be replaced entirely. Carpets that have been wet for more than 48 hours should also be discarded.

Reduce Condensation and Humidity

Mold prevention does not just involve water leaks. That’s because humidity and condensation can also cause mold to spread.
Condensation is particularly common in the corners of rooms, where air circulation is inadequate. You should thus make sure that any furniture or large objects are arranged to maximize airflow throughout the room. You should also frequently check wall corners for condensation and remove it as soon as possible.
If your office still uses paper, make sure to store it in an area with temperature controls and low humidity. Avoid placing boxes of paper in moist areas such as basements. Any paper that has gotten wet may need to be thrown away or restored.
Even if you do follow these mold prevention tips, a sudden storm can still cause a fungal infestation. If you do see mold in your Shotwell, NC, building, contact a professional to assess and fix the damage. Mold remediation experts can quickly remove excess spores and clean contaminated equipment.

4 Steps To Keep Mold Out of Your Bathroom

5/30/2019 (Permalink)

Every bathroom should have an exhaust fan to eliminate the humidity problem

Four Steps to Limit the Impact of Mold

Bathrooms are warm, moist and offer plenty of food for hungry mold and mildew. Total elimination of bathroom mildew is almost impossible. However, you can limit its impact by following four simple steps.

1. Dry the Tub, Shower Enclosure or Sink After Use.

Drying may sound inconvenient, but nobody ever said that mold prevention is easy. An inexpensive squeegee is perfect for this. A quick sweep sends the water from tub or shower enclosure down the drain. The same applies to shower doors and curtains. This procedure will eliminate most of the moisture from the bathroom. After using the sink, wipe it dry. Dry and put away the squeegee and put all wet towels to the laundry.

2. Clean Carpets and Other Cloth Items Regularly.

The problem here is that these items spend much of the time wet. They are also an excellent food source for bathroom mildew. The colors and designs of these items make it impossible to tell how moldy they are. Even if they look clean, wash them regularly.

3. Vent the Humid Air to the Outdoors.

Every bathroom should have an exhaust fan to eliminate the humidity problem. On lower levels of the home, wall-mounted units work well. Ceiling units work well at the highest level of your home. Exhaust fans must vent the air to the outdoors. To save energy, it’s a good idea to connect an exhaust fan to a timer switch. Setting a timer eliminates the chance of a fan running all day.

4. Treat Bathroom Surfaces With a Mold-Resistant Cleaner.

When it comes to eating, mold is not very fussy. It likes to eat paint, tile grout and molding. It likes just about everything non-porcelain in your bathroom. Cleaning it with a mold-resistant cleaner will reduce the possibility of mold infestation. Regular cleaning with lemon juice or vinegar should do the same.
Bathroom mildew in your Knightdale, NC, area home shouldn’t be a problem if you keep up with it. If it gets out of hand, there are mold and mildew removal specialists nearby and waiting for your call.

3 Ways a Quick Disaster Response Improves the Restoration Process

3/25/2019 (Permalink)

Ceiling damaged in a commercial facility by storm

3 Ways a Quick Disaster Response Improves the Restoration Process

When a storm, flood or fire damages a business in Lizard Lick, NC, a quick disaster response is often essential. The restoration process can be drastically improved if a restoration company that is Faster to Any Size Disaster is employed.

1. Gives a Positive Public Perception

Often, it’s important for business owners to show the consumers in their community that they care about their business. However, consumers may believe that a business isn’t well taken care of if the company is outwardly damaged and there are no signs of a quick response. Alternatively, employing a vendor that can quickly respond to a disaster can show the community that the wellbeing of the business is a priority for the managers and owners of the company.

2. Decreases the Cost of Claim

After a commercial property is affected by a disaster, business owners often make an insurance claim. Unfortunately, many business owners are surprised to find that primary damage to a building can result in secondary damage such as mold growth. Secondary damage can increase the cost of the claim. However, choosing to employ a restoration company that’s Faster to Any Size Disaster can reduce the cost of the claim by taking steps to prevent secondary damage.

3. Restoration Begins Quickly

Starting restoration quickly can save business owners and insurance companies time and money. Before any repairs can be made, however, a building must be assessed by professionals who can determine what type of damage has occurred. If a company can respond shortly after a disaster, an assessment can be made quickly, and repairs can begin before more damage occurs. The sooner restoration begins on a commercial property, the sooner a business can reopen its doors.

Hiring a restoration business that’s Faster to Any Size Disaster can make the restoration process easier. A company that can respond quickly to commercial property damage will give a positive perception to the public, decrease the cost of the insurance claim and can allow the restoration to begin quickly.

What To Do When You Notice Black Mold in Your Home

3/7/2019 (Permalink)

Black mold damage in Auburn, NC

Things to Keep in Mind If You Notice Mold Growth in Your Home

Mold is a problem for many homeowners. It might be easier to ignore it and hope that the problem solves itself, but if you don’t take action to remove the black mold from your Auburn, NC home, then it will only get worse over time. Because of the way mold grows, it is not possible for it to go away on its own. Here are some things to keep in mind if you notice a growth in your home.

1. What Causes Mold
One way to treat mold is to consider the source of the growth. If you have mold in your home, there is likely an underlying moisture problem that needs to be addressed. Mold likes dark, moist spaces and that is where it grows most easily. If your home has suffered some kind of water damage, this can lead to a mold problem.

2. What Happens if You Don’t Treat It
It might be tempting to leave the mold alone and try not to concern yourself with it, but this is not a problem that can be solved without action. If the black mold is not treated, it will continue to spread and grow until it has caused severe damage to your home. It can enter walls, carpeting and flooring, causing discoloration and an unpleasant, musty odor.

3. How To Remove It
In order to be sure that the damaging mold is really gone from your home, it is best to hire a mold remediation service. They have the training, experience and equipment to perform a thorough mold cleanup. If you attempt to do this on your own, you can miss areas if you don’t know what to look for and may even inadvertently spread the mold to other parts of the house.
Because black mold can spread quickly, it is best to treat it as soon as you notice the signs. Don’t put it off, because that will only cause the damage to become worse.

How SERVPRO Makes the Insurance Process Easier

2/18/2019 (Permalink)

Flood cuts to repair storm damage in Willow Spring, NC

In the event of a serious storm, flooding and other damage to your home can occur. In the most serious circumstances, you’ll need to hire the right company to provide storm restoration. SERVPRO is your top choice for a trusted, competent group of professionals. In addition, you need to work closely with your insurance company to make a claim and ensure that you don’t have to shoulder the financial burden of the disaster. SERVPRO will provide the support you need in this process as well.

Why Call the Professionals

After a major storm, even moderate flood damage requires immediate attention. SERVPRO should be your first choice when you have cleanup and repair needs in your Willow Spring, NC, home. Here’s why:

  • They have experience.
  • They have the skill.
  • They use the best equipment and employ industry-leading techniques.

Working Hand in Hand With the Insurance Company

After you get in touch with SERVPRO for storm response help, you’ll contact your insurance agent. The two professionals will exchange information to help ensure you get full coverage. SERVPRO is accustomed to partnering with insurance companies at the beginning of storm restoration all the way to the end. SERVPRO will respond quickly to your needs, which will in turn speed up the claims process so you don’t have to wonder and wait what type of service your agent will provide.

Peace of Mind

There’s a lot to worry about in the storm restoration process. Not only do you have concerns about what the company can repair and salvage, but you need the confidence that your insurance provider will cover damages and approve your claim in a timely manner. The team at SERVPRO will do its part and won’t bog down these important matters.

Storm restoration can be easier and faster when you get the right team on the job. SERVPRO also knows how to make things go smoothly with the insurance company.

How Long Before Mold Follows a Water Loss?

11/29/2018 (Permalink)

Air scrubber to remove the contaminants in a Zebulon,NC commercial property

Mold may start to develop within just 24 to 48 hours after water damage. It is necessary to quickly mitigate primary damage to discourage mold growth. Here are several mold prevention methods for commercial structures that have recently suffered water losses.

Dry the Affected Area

Regardless of the source, the risk of mold rises sharply after any type of water loss. A building owner or facility manager should take immediate action to remove standing water. This may involve:

  • Using buckets, brooms, mops, towels, or wet vacs
  • Pumping out water
  • Running dehumidifiers

In the aftermath of a flood or severe leak, it is advisable to contact a mitigation and restoration service. These professionals have the expertise and equipment necessary to quickly remove water and limit primary and secondary damage.

Clean or Tear Out Damaged Contents and Materials

If the source of water damage is a sewage backup, or more than 48 hours have passed since the damage occurred, it may be necessary to tear out saturated materials. The following porous contents and materials pose a high risk of mold:

  • Carpeting
  • Drywall
  • Insulation

A restoration service can determine which materials are most likely to develop mold. Seek an expert opinion if you are unsure whether contents or materials should be cleaned and dried or torn out and replaced.

Monitor the Area For Mold

Mold may still form even after moisture has been removed. Restoration experts may recommend:

  • Ventilating the area
  • Lowering humidity levels
  • Waiting for the structure to dry

Do not attempt to rebuild or restore a structure until the affected area is completely dry. Keep an eye out for any signs of mold.

These methods may help to prevent mold growth following a flood or leak in a commercial structure in Zebulon, NC. If you have any questions or concerns, contact a water damage mitigation service that specializes in mold prevention.

Storm Preparation: Are You Ready for Flooding?

11/21/2018 (Permalink)

Always keep your gutters clean

Three Ways to Prepare For A Storm

If your home floods in Raleigh, NC, it can not only pose a risk to your investment but put your beloved family in danger. Taking steps to prepare your loved ones and your home for a storm before one is even predicted can give you the greatest chance of increasing your safety and security, as well as help reduce your need for storm remediation services. Here are three ways that you can prepare for a storm that may involve flood water.

1. Create an Evacuation Plan

You may have to make a quick exit in the case of a severe storm, so make sure all of your family members understand what can be done to leave the flooded building as quickly as possible. Also, ensure they know where to seek shelter in such an emergency. Practice this plan on a frequent basis to confirm that everyone has the plan fully memorized.

2. Gather Essential Supplies

Some important necessities that you may want easy access to in a storm include prescription medications, critical pet supplies, medical information, and electronic supplies such as a cell phone charger. Gather these items in advance and keep them somewhere that is both accessible and easy to remember in a possible frantic flood water situation.

3. Clean House Gutters

There are ways to help secure your home against water damage. One of the best actions you can take may be cleaning your gutters. Another may be keeping your storm drains clear. Complete these activities on a regular basis to help keep your water drainage as efficient as possible.

During a storm, remember that you and your loved ones are always more important than belongings and property. Your items and buildings can typically be repaired or salvaged, which is why you should put yourself and your family members first. Remember the storm preparation tips above so you can be ready if you should ever find yourself facing a flood water disaster in Raleigh, NC.

Water Damage After a Fire: Why So Much and Where Does It Come From?

11/21/2018 (Permalink)

Sprinkler are a typical cause of water damage in Garner,NC

Water Damage After a Fire

If a fire isn’t devastating enough, then the likely water destruction may push you over the edge. Most business owners have an idea of what fire damage looks like, picturing charred walls and broken equipment, but few understand the extent of the water cleanup necessary after a commercial fire. Sure, it’s easy to consider the harm from the sprinkler system, but that isn’t the only contributing factor.

1. Hoses and Extinguishers

Depending on the severity of the fire, hoses and extinguishers will likely be the most significant cause of water damage to your facility. While hoses are a prominent contributor, many owners are surprised that extinguishers are also a culprit. Though many canisters are filled with a foam concoction to snuff the flames, some contain compressed water.

2. Sprinklers and Burst Lines

Sprinklers are a typical cause of excess water, but the extreme heat of fires can cause pipes to deform and even burst to create the need for excessive water cleanup. Additionally, while this damage is usually located near the affected areas, it is possible for a sprinkler system to malfunction in other parts of the property.

3. Weather

As fire can lead to collapsed or mutilated roofs, it is necessary to protect your property from inclement weather. A lot of water problems can be avoided by implementing appropriate mitigation measures and covering all visible holes with boards and tarps.

There are emergency restoration solutions available in the Garner, NC, area, specializing in both fire cleanup and smoke cleanup. Many of these services are available 24/7 and offer immediate mitigation assistance to protect your property from any potential liability issues.

While fires are devastating and can lead to significant structural damage, don’t underestimate the necessity of thorough water cleanup. Hoses, extinguishers, plumbing and even weather all contribute to the buildup of excess water in your property and the need for timely mitigation.